MANAGE CUSTOMERS
Let your customers shop through any channel, at any outlet, Till consolidates it all to one place. View their activity in respect to your other customers on an average. Identify your best, average, and bad customers.
CREATE CUSTOMER GROUPS
Create customer groups according to your choice based upon several customer measures such as sales, visits, preferred products, etc. our groups are dynamic and they auto update the list of customers relevant to your search when created.
CUSTOMER MARKETING
Create marketing campaigns within our solution. Choose customer groups to send out the offers to either by email, or SMS or both. Track marketing campaign results such as open rate, use rate, increase in sales and loyalty from marketing reports.
Customer Groups
CUSTOMER PROFILE
Keep all your customer information in one place. Let them shop through any channel, at any outlet. Update any changes or additions to their information like address, phone numbers, celebratory dates, right within the App, as soon as you know.
DYNAMIC CUSTOMER GROUPS
Create customer groups based on their visits during a sale season, since a product launch, during past few days/weeks/months, or forever. Filter groups by sales, visits, preferred products, etc. our groups are dynamic and they auto update to list customers relevant to your search as created.
CUSTOMER’S ACTIVITY PROFILE
Get a snap shot of each of your customer’s activity in sales, visits, balance, their choice of ordering and payment channels. Find customers’ entire order history within their profile. View their activity in respect to all your customers together on an average. Identify your best, average, and bad customers within the lot.
Targeted Customer Marketing
MARKETING CAMPAIGNS
Create marketing campaigns within our solution. Schedule its validity and send offers for reasons such as new product launch, to celebrate their special days, to bring back customers, or a simple discounted sale. Choose customer groups to send out the offers to either by email, or SMS or both. Track marketing campaign results such as open rate, redemption rate, increase in sales, and increase in loyalty, from marketing reports.
COMMUNICATE WITH CUSTOMERS
Send your customers digital receipts, promo codes with offers and celebration greetings on their special days. Buy email and SMS credits to use them at different avenues stated above.
CREDIT ACCOUNT FOR YOUR CUSTOMERS
Let your customers open a credit account. Allow your trusted customers to pay “On Account” and pay balance later. Create customer groups based on total balance to keep an eye on customer’s credit usage.
LOYALTY AND STORE CREDITS
Keep your customers coming back by offering them store credit for returns, or just as a good will gesture. Improve your customer loyalty by drafting promotions exclusive to customer groups of your interest. May it be high spenders or deal lovers, corporate or students, huge families or couples, we’ve got measures to find them and serve them.
Central Database for All Customers
CUSTOMER AT ALL OUTLETS
Grab the opportunity to turn all your customers around to return. Add customer details during any point of his appearance such as while waiting for a table to be seated, to mention on notes, to send a digital receipt, or promotional offers. Add customers from any outlet, make them part of every outlet.
CUSTOMER INSIGHT REPORTS
With sales by Customer report, know your most loyal customers, their sales, and their interests. With further measures and filters, drill down to deeper findings about your customers ranging from their preferred outlets to items.
IMPORT AND EXPORT CUSTOMER SETS
You’ve worked hard to build your customer database. Easily add them up to your customers list in Till with a simple upload.
One Catalogue
CENTRAL DATABASE
Maintain all your products in one single place. Maintain all the different availability, pricing, and taxes at different outlets from one single place called edit product.
BULK MENU IMPORT
Import Menu into your business account with ease. Add new products, or Update pricing, or Replace existing products through Import as well. “Have different products or prices at different outlets?” with Till, Import at Outlet level.
PRODUCT SUPPLIERS
Choose your default supplier for a product. Every time you run low on stock, Purchase order for the product to the supplier is auto created for you to submit. Always stay one click away from ordering any product anytime.
